7u7774 Privacy Policy

7u7774 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how 7u7774 (hereinafter "we", "us", or "the platform") collects, uses, stores, and protects your personal information.

By using the 7u7774 website or opening an account, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.

1. Data Collection

7u7774 collects two types of information from you — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you register with 7u7774, make a deposit, withdraw funds, or contact support, we may collect the following information:

• Full name, date of birth, and national identity card number (for identity verification)
• Email address and mobile number
• Residential address
• Payment information: bKash, Nagad, Rocket, Upay, or bank account details
• Login credentials (username and password — stored in encrypted form)
• Payment and transaction history
• Records of conversations with the support team

1.2 Information Collected Automatically

When you use the 7u7774 website or app, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and duration of site visits
• Pages visited and features used
• Referral URL (the source from which you came to our site)
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may sometimes receive supplementary information from trusted third-party service providers. This information is used only for legitimate purposes and is cross-checked against the information you have provided.

2. Purpose of Data Use

7u7774 uses your personal information for the following legitimate purposes:

2.1 Account and Service Management

• Creating, verifying, and managing your account
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP rewards
• Delivering gaming services and technical support

2.2 Security and Compliance

• Preventing fraud, money laundering, and illegal activity
• Completing the KYC (Know Your Customer) verification process
• Enforcing responsible gaming policies and preventing access by minors
• Complying with applicable laws and regulations

2.3 Improvement and Personalization

• Recommending games and offers based on your preferences
• Improving website performance and user experience
• Diagnosing and resolving technical issues

2.4 Communication

• Sending transaction notifications and confirmation messages
• Account security alerts
• Sharing promotional offers and updates where you have given your consent
• Responding to support requests

3. Data Sharing and Disclosure

7u7774 does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who perform specific tasks on our behalf. This includes payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical infrastructure, and data analytics services. These providers operate under our instructions and are not permitted to use your information for their own purposes.

3.2 Legal Obligations

In the case of a court order, legal process, or valid request from a government authority, we may be required to disclose your information in compliance with applicable law.

3.3 Fraud Prevention

Information may be shared with regulatory bodies or law enforcement authorities as needed to investigate fraud, money laundering, or other illegal activity.

3.4 Business Transfers

If 7u7774 ever merges, is acquired, or goes through an asset transfer, your information may form part of the transferred assets. In such cases, we will notify you in advance.

4. Data Protection and Security

7u7774 has implemented industry-standard technical and organizational measures to protect your personal information.

4.1 Technical Security Measures

• SSL/TLS Encryption: Our entire website is protected by SSL encryption, which keeps all data transmitted between your browser and our servers secure.
• Password Hashing: Your password is never stored in plain text — only a strong cryptographic hash is stored.
• Firewalls and Intrusion Detection: Multiple layers of security technology are used at the server and network level.
• Secure Payment Processing: All financial transactions are carried out through verified payment gateways.

4.2 Access Controls

7u7774 staff can only access the information necessary to perform their responsibilities. All staff are bound by confidentiality agreements and receive regular data protection training.

4.3 Response to Security Breaches

If a data security breach is detected, we will notify affected users in a timely manner as required by law and take the necessary steps to limit any damage.

5. Cookies and Tracking Technologies

The 7u7774 website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: These are required for the basic functionality of the website. Their main role is to maintain login sessions and ensure security. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language settings and display options.
• Analytics Cookies: Help us analyze website usage and improve our services. This information is aggregated and not personally identifiable.
• Marketing Cookies: Help display relevant ads and offers based on your preferences (only with your consent).

5.2 Cookie Controls

You can control or disable cookies other than essential cookies at any time through your browser settings. However, disabling cookies may cause some site features to not work properly.

6. Data Retention Period

7u7774 retains your personal information for as long as necessary to provide our services, meet legal obligations, and resolve disputes.

6.1 Data for Active Accounts

While your account is active, we retain all of your information. This includes transaction history, gaming activity, and communication records.

6.2 After Account Closure

Even after an account is closed or deleted, certain information may be retained for a defined period for the following reasons:

• Financial transaction records: as required by legal and regulatory requirements
• KYC verification documents: for the period specified under applicable regulations
• Fraud prevention data: for as long as deemed necessary
• Records required for the resolution of disputes or legal claims

6.3 Data Deletion

When the retention period expires or a valid deletion request is received (where there is no legal obligation to retain), we permanently delete your personal information using secure methods.

7. User Rights

As a user of the 7u7774 platform, you have the following rights regarding your personal information:

7.1 Right of Access

You may request a copy of the information we hold about you. We will provide this information within a reasonable time of receiving the request.

7.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may ask us to correct it. Many details can also be updated directly from the profile section of your account.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, information that must be retained to meet legal or regulatory obligations may not fall within the scope of this right.

7.4 Right to Object to Processing

You may object to marketing communications and certain specific uses of your information. To stop receiving marketing emails, use your account settings or the unsubscribe link in the email.

7.5 Exercising Your Rights

To exercise any of the rights described above, contact us via live chat or email. We will process your request as quickly as possible after verifying your identity.

8. Protection of Minors' Information

7u7774 strictly applies to persons aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process. If we discover that someone has created an account while under the age of 21, that account will be closed immediately and the associated information will be deleted.

If you believe that a minor is illegally using our platform, please inform us immediately.

9. Policy Changes

7u7774 may update this privacy policy from time to time. This policy may be revised due to changes in the service, new legal requirements, or changes in our information processing practices.

9.1 Notification of Changes

If there are significant changes to this policy, we will notify you in the following ways:

• Displaying a notice in a prominent place on the website
• Sending a message to your registered email address
• Displaying an update notification when you log in

9.2 Use After Changes

If you continue using 7u7774 after being notified of changes, you will be considered to have accepted the updated policy. If you do not wish to comply with the revised policy, please close your account and stop using the platform.

The "Last Updated" date at the top of the page always indicates the most recent version of this policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

We take all privacy-related requests seriously and will try to respond as quickly as possible.